I own a 2003 Grand Caravan. If I decide to service my van at my own mechanic, will I get hassled if go back for any warranty claims. Does anybody have experienced with any of this before Tx
- posted
20 years ago
Is servicing at dealer necessary
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- posted
20 years ago
No. Just keep written receipts, especially oil changes.
Richard.
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- posted
20 years ago
You shouldn't get hassled, but that doesn't mean you won't. Probably fairly dealer dependent.
Matt
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- posted
20 years ago
The dealer is the ONLY one that touches any of my cars in 20+ years. But then I use a excellent Dodge dealer with a top-notch service department. Herb Gordon Dodge, Silver Spring, Md. Jobs done right every time. Are they expensive, yes. But, it's worth every penny!
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- posted
20 years ago
In the USA, The Magnuson-Moss Warranty Act offers consumer protection. Your warranty cannot be voided by aftermarket parts or service unless they are proven to cause the actual damage that you need warranty service for, or the warranty clearly disclosed that such aftermarket parts/service is not covered. You should be ok, but keep all of your receipts and be prepared to assert your rights, if necessary.
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- posted
20 years ago
Keep lots of records on all the services performed. If you do have a problem with the car that requires warranty coverage, Chrysler is going to ask to see records that the car was properly maintained.
------------ Alex
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- posted
20 years ago