I got a reply today stating that they have closed the case as they have not received a reply from me - even though I have sent a message every day!
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- posted
17 years ago
Re: Tiscali customers are not able to read newsgroups
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- posted
17 years ago
Now I know what happened to "Trevor the Saturday boy" when they shut my local Dixon's!
I won't hold my breath. I'll believe it when I see it.
> >I got a reply today stating that they have closed the case as they have not
> > received a reply from me - even though I have sent a message every day! > >
> >> I, along with many others from other newsgroups, have contacted Tiscali > >> to
> >> ask when their newsfeed will be working with Outlook Express. > >>
> >> It has not been possible to read any posted news article from anyone > >> apart
> >> from another Tiscali subscriber.
> >>
> >> I've sent several emails and they have replied asking for me to try > >> things
> >> (like using other news feeds) and let them know the result.
> >>
> >> If you are a Tiscali customer check the news items since 26 August, and > > you
> >> will find that posts from every other ISP is not available.
> >>
> >> I suggest that everyone contact Tiscali and complain and inform them that
> > as
> >> they are not supplying the service for which we pay, then you will (like
> > me
> >> and many others) cancel the direct debit. Hopefully they will then employ
> >> someone who knows what to do to resolve their newsfeed problem. > >>
> >> Apart from this, to date they have supplied a good value for money > > service,
> >> but after more than 10 days, this is no longer acceptable.
> >>
>
>
>
>
> Been complaining to various Tiscali non-elasticated non-support and
> complaint functions each day this week, receiving the stock replies others
> have been getting.
>
>
>
> Each one was copied to Tiscali UK 's CEO.
>
>
>
> Yesterday, just fir a change I sent a summary of hte lack of service to as
> many functions in Tiscali as I could find an e-mail address for [on
> Tiscali.com as well as Tiscali.co.uk].
>
>
>
> About 6.30pm last night gat a phone call from a guy calling on behalf of
> Tiscali UK's CEO saying things are being investigated & a report back on > Monday.
>
>
>
> Perhaps some progress.
>
>
>
> Roger C
>
>