If you create an additional account using 128.230.129.223 as a server you can access the newsgroups in read only mode - at least you know what the rest of the group are up to!
THEN you can post your response via your Tiscali news server. The downside is that the reply will not attach itself to the thread, but it will start a new thread with
Re: whatever the original thread was
Not perfect, but it's a deal better than nothing Hope this helps.
Please pass this information to other newsgroups who also have problems
The advice is appreciated, but it's not the point. Tiscali are charging all their customers for a service which they aren't providing, nor apparently even trying to provide. It is a Tiscali problem, and Tiscali should fix it quickly.
|If you create an additional account using 128.230.129.223 as a server |you can access the newsgroups in read only mode - at least you know |what the rest of the group are up to! | |THEN you can post your response via your Tiscali news server. The downside |is that the reply will not attach itself to the thread, but it will start a |new thread with | | Re: whatever the original thread was | |Not perfect, but it's a deal better than nothing |Hope this helps. | |Please pass this information to other newsgroups who also have problems
There are regular complaints about individual ISPs newservers. Not sure about Tiscali problems but I use news.individual.net (Berlin Free University) for text newsgroups only. At 10 euro per year it is IMO the best of the bunch, and works *very* well.
Try news.giganews.com or corp.supernews.com as a great many ISPs peer off those and as long as your IP address is in a recognised range, they'll let you have full access.
Alternatively, Claranews and Individual offer good non binary subscription packages.
have sent this to the CEO today. Think it speaks for itself
Roger C
e-mail: snipped-for-privacy@tiscali.co.uk13
13th September 2006
Mary Turner
CEO Tiscali UK
Dear Mary
Thought I would follow up my earlier complaints about Tiscali's news server being down for more than two weeks with a quick summary of events since the
2/09/06.
A colleague of yours [and here I beg forgiveness as I have forgotten his name - I think it was Quinn] phoned me on Friday 8th September and gave me an update, promising to call back on Monday 11/09/06. This he duly did and the upshot of his call was that he informed me that Tiscali were no longer supporting news groups. I expressed my grave disappointment that a service Tiscali had been providing since I subscribed to your Broadband service had been so peremptorily terminated with no notification to your customers. More evidence of the appalling customer service Tiscali have been offering since the August Bank Holiday weekend.
Indeed for two weeks the technical help teams appeared to initially ignore the problem, and then stated that engineers were looking into it. Yet I was being told that Tiscali were no longer providing the service.
I am amazed that no one in Tiscali told the technical staff, who in the nature of the PBI everywhere, were taking all the flak from irate customers - myself included. Indeed such a major step affecting many customers could quite easily have been posted on the web site and on the on-line FAQ and technical support pages but wasn't. Yet more evidence of the appalling service Tiscali have been offering since the August Bank Holiday weekend.
Imagine my surprise on Tuesday evening, when purely for nostalgia's sake, I tried my newsgroups via the Tiscali news server and received posts just like the good old days of mid-August. If Tiscali are going to withdraw a service they should do it more often - it seems to cure problems quicker than the technical help teams - or was it another example of shoddy customer service, where there was little or no research as to the current status of the problem before the telephone call to me on Monday morning. Yet more evidence of the appalling service Tiscali have been offering since the August Bank Holiday weekend.
My phone call on Monday ended more in sorrow than anger, and a fairly amicable agreement was reached. However Tiscali's credibility took a massive blow on Tuesday when I found the news server was back up and running.
From e-mails with other customers I know that some have purchased subscriptions to news reader services because of Tiscali's problems. These individuals have suffered financially as well as two weeks inconvenience we have all suffered
.
Yours faithfully
Roger Curtis
cc uk.rec.walking; uk.rec.motorcaravans; uk.railway;
Why to you think this, I use GG at work because I have no other news feed, but I also now use it at home, he only problem I have with it is lack of a killfile function, apart from that I can find no problems with it, what don't you like? Obviously it's no use for binary groups, but for the groups I'm intersted in, the archiving is invaluable.
| |Dave Fawthrop wrote: | |> Dave Fawthrop Google Groups is IME the *worst* |> method of accessing usenet. GG subscribers would be well advised get a |> newsreader, say Agent, and a newsserver, say news.individual.net. These |> will allow them: to see only *new* posts, a killfile, and other goodies. | |Why to you think this, I use GG at work because I have no other news |feed, but I also now use it at home, he only problem I have with it is |lack of a killfile function, apart from that I can find no problems |with it, what don't you like? Obviously it's no use for binary groups, |but for the groups I'm intersted in, the archiving is invaluable.
Agreed the archiving is invaluable. But I want to see only things which I have not already seen. A newsserver with newsreader is so much easier to use.
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