Here is an abbreviation of an online support episode I had with EBAY.
Ebay billing support, how may I help you?
My account was locked on the final day of a listing. I was unable to
reply to any bidders questions before it ended. Reserve was not met and
I would like credit for the listing and then relist it.
Your account shows it was locked because someone accessed it from more
than 2 different PC's in the same day.
Yes, I used my home PC, a friends PC and also checked using my web phone
during the day. May I please have a credit so I can relist the ad?
I'll transfer you to security. I have confirmed they are the only team
that can address your problem.
Ebay security support, I have reviewed your chat. I need to transfer
you to billing about the credit.
I was just chatting with billing. They transferred me to you.
I am transferring you to billing now. Please wait.
Ebay billing support, I have reviewed your chat and will now transfer
you to security. I have confirmed they are the correct team to address
your problem. I'll transfer you now.
Ebay security, I have reviewed your chat and my supervisor confirmed
that you need to talk with the Account Takeover Dept. I will transfer
you to ATD now.
Ebay ATD, I have reviewed your chat and have confirmed this is a billing
issue. I will transfer you now.
Ebay billing, please wait for the next available representative. You
are number 25 in the que.....
This was after 1 1/2 hours of mostly waiting online in ques only to be
transferred!! This is abbreviated. I was transferred many more times
to several other support teams. I gave up and may try again some other day!!