My wife's 1998 LeSabre had exactly the same problem. I used a dental pick
free it (carefully). BUT freeing it didn't fix it. It continued to eat
Finally I had to take the radio out and send it to a guy in San Antonio,
who specializes in these units. He fixed it for me for about $65-70.
He told me that there were some plastic gears and associated parts that
typically break in these units.
If you need his contact information, perhaps I can find it for you.
I have a 98 regal doing the same thing with the tape. The error code
displayed is an e13. I would just like to retrieve the tape since I
borrowed it from the library and need to return it. The name and
address of the service place would be helpful in the last post.
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