I just purchased a NEW 2003 Chevy Venture LT.
This vehicle has 675 miles on it now and has a feature advertised in the
owners manual as
"retroactive trip reset" This is supposed to allow a person to reset either
of the two (2) trip
odometers to the miles traveled since last starting the vehicle instead of
resetting to zero.
Good feature in case you forget to reset at the start of a trip, like I have
done several times.
However, this feature has not worked since I got the vehicle. I have
performed the steps the
manual states and the reset goes to zero just like my 2000 Venture did.
Does anyone know if this feature has a "bug" or if it really should work as
By the way, the same vehicle has a power sliding door that has quit working
already as well.
We contacted our dealer who will be calling us back on Monday during working
hours to set up
an appointment to check the problems.
I have never even heard of the retroactive reset... I will look that up at
work tomorrow just for my sake... I can look for bulletins or pi's too... as
for the slider, was the battery run down and the car junpstarted?? There is
also a shutoff switch in the overhead console...By all means bring it to the
dealer, but check for the shutoff switch... Bobo
From your response, I assume you are either a GM employee or a GM dealer
We have only had this van for 1-1/2 weeks and we appreciate your feedback.
We now have an appointment to have the dealer look at it tomorrow.
FYI, this "retroactive reset" is described in Venture 2003 owners manual on
page 3-39 It is even listed as part of the Index in back of manual under
As for the power door, the override switch on the overhead console was not
turned off, that's the first thing I checked. And the vehicle has never
been jumpstarted, at least since we have had it. We bought it new
November 25th with 220 miles on it (dealer traded from Chicago to
our dealer in Pekin, IL).
The battery appears fine and the drivers side slider door works fine.
Just the passengers side door is malfunctioning.
Until this weekend, the door worked fine. Just started working improperly
on Saturday. At first, it would try to open and click like it was going to
open but would only open about 1/4 inch until the lever on the outside was
manually pulled. After doing that, the door would automatically slide open
after moving it a few inches as it should normally do when manually
opening it. The door would also properly close using the remote and
other switches. Now, the door does not even try to open or close using
the switches/remote. From what I can tell, there is only one fuse related
to the power sliding doors and since the driver's side is still working,
must not be it. I have now switched the override button on the console
off until we get it checked by the dealer.
I even went through the "Resetting the Power Sliding Door" instructions on
page 2-21 and 2-22 even though none of the three conditions listed there
have happened on our van (the battery appears fine and has not been
disconnected and I checked all 4 fuses listed using an electrical tester
and all are fine).
Again, thanks for your reply and let me know if you find out anything about
the retroactive feature. Maybe it is something that did not get "flashed"
into the software on our van. I hope, because the feature sounds really
As for the door, hopefully our dealer can resolve it quickly and completely
as I am not a happy camper right now after spending so much money on the
added feature of power doors.
I found it in the owners manual myself,but cannot find any diagnostics or
mention of it in the service manual...Weird...
here it is word for word,by the way, no bulletins, or PI's for this concern.
I would guess that this is a feature they never enabled, either they will
enable it with a reflash, or they will send out a revised page to put in the
manual that says no mention of this... you stick it on the page that
mentions it..great huh???
This feature can be used to set either or both trip odometer(s) to the
number of miles (kilometers) driven since the ignition was last turned on.
This can be used if you forget to reset your trip odometer at the beginning
of a trip. To use the retro-active reset feature, press and hold the
trip/reset button for at least three seconds. The trip odometer will then
display the number of miles (kilometers) driven since the ignition was last
turned on and you began driving. If you use the retro-active reset feature
after you have started the vehicle, but before you begin moving, the display
will show the number of miles (kilometers) you drove during the last
ignition cycle. Once you begin driving, the trip odometer will accumulate
mileage. For example, if you have driven 5.0 miles (8.0 km) since you
started your vehicle, and then activate the retro-active reset feature, the
display will show 5.0 miles (8.0 km). As you drive, the display will then
increase to 5.1 miles (8.2 km), 5.2 miles (8.4 km), etc. Only the trip
odometer that is displayed will be affected by the retro-active reset so
that both trip odometers can be used separately.<<<<<<<
As for the slider, sounds like it was binding and finally set a code to
disable the door... It should be a quick fix as it is new, and hopefully
just out of adjustment.... Bobo
OOPS!! revised that last statement... too lazy to edit it myself.. I did
find mention if the retor-active odo in the service manual... here's that
too... no diagnostic for it though...Only think I can think to mention is
that you have to be in either A or B trip mode to do this, not odometer
display.....Good luck... as to what I am, I am just some blue collar worker
at a gm dealer.. Dont have any pull anywhere to help you out on that
retor-active problem... Sounds like a nice feature....
tenths of a mile or kilometer since the last reset. This value is stored in
the IPC. The IPC has 2 trip odometers which can be selected by pressing the
trip reset button. Pressing this button puts you in the trip mode A.
Pressing this button again will put you in trip mode B. Pressing this button
again will put you in Oil Life Left Index. Pressing this button again will
put you in the season (total miles) mode assuming you started from the
season mode. The displayed trip odometer is reset on the IPC by pressing and
holding the trip reset button for 1.5 seconds. You have to be in the
specific trip mode (A or B) in order to reset that specific trip odometer.
Both trip odometers accumulate miles or kilometers even when they are not
displayed. If the trip reset button is pressed and held for 3 seconds while
in a trip mode (A or B), the display will reset to the number of miles (km)
travelled since the start of the current ignition cycle<<<<<<<
Thanks for your input.
Regarding the retroactive trip, it was evidently a stupid user error on my
When we got to the dealer, the thing worked fine. Just had to wait a few
seconds AFTER pushing the trip reset in either A or B and then it changes
ZERO to the actual miles driven. When I saw the zero, I let go of the
assuming it worked just like my old one did.
Have to hold it longer (3-5 seconds) and then it works, as you stated.
As for the slider door, it is currently a mystery. The dealer has spent all
(told us a full 8 hours) today and can not figure out why it won't work.
The odd thing is they said NO codes were present. They have had
the stuff apart and have checked about everything they can and it still
They said they changed out several things and nothing helped.
They have contacted GM Tech support and told us they would call us back
tomorrow with an update. Sounds like I may have a "lemon" on my hands.
Hope not, and I will definitely make sure they document this fully so if it
happens again, especially outside of warranty, they cover it, assuming
they can fix it.
The good thing is they were willing to let us use another brand new Venture
(loaded with DVD player) while ours is being worked on. We'll see
how long that lasts, but so far is nice. Took a bit of suggestion on
my part, but they did it instead of giving me their standard loaner
Thanks again for your help. And by the way, from your responses and
help on this, I would say you are more than JUST a blue collar worker.
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