| >My guess is that the unlock algorithm "key" has been hacked and readily
| >available to thieves, just like software keys have been. So for the
| >professional fence, it makes little difference if it has a software lock on
| >or not, I'd bet. So, the only real inconvenience is likely to the customer.
| >Joy! :-)
| I'm with you, brother!
| I'm inclined to think it's yet another lame attempt at getting
| customers back into the dealership for a revenue generating visit each
| time they disconnect the battery.
| Very sad and disconcerting, IMHO.
If true, it's very short-sighted on GM's part...one would hope their management
is smarter than that.
...but assuming that isn't the real reason (I don't think it is), the
perception obviously exists for some that it is (grab for cash)...which isn't
very good for long term business. But then GM isn't very good a assessing how
their actions/decisions/"feaures" are intrepreted/accepted by the customer.
OR, does it really save anything for the customer. They don't seem to do well
(compared to their competitors) accepting (and valuing/using) customer feedback
on things like this and adjusting accordingly.
| Why is it that the simple grab for cash always seems to outweigh good,
| responsible customer service?
How much does the dealer charge customers to unlock the radio for them? Just
curious. I've only owned one car with such a radio and I didn't keep it long
enough to have gone through this exercise. I did read about it in the owner
manual though and thought to myself..."uh..oh!" Hopefully it isn't much. If
it's $50 or some such thing...5-10 trips to the dealer over the life of the car
to have this unlock procedure done and the overall cost to the customer is
essentially a new radio! How does that save the customer anything? The thief
is not the guy on the street, it's now your car dealer...not good!