Can someone like hyundaitech help give me something close to the shortest
time needed to replace timing chain tensioners in an 06 Sonata plus do an
oil change? A Hyundai dealer here in Rochester, NY had the car in for two
days for the repair and the day after getting it back I noticed a polishing
compound/tape line along the top ridge of the left front fender; as well as
around the whole fender after more inspection. After seeing these lines I
looked closer at the fender and it had undergone a "repair" where the swirls
of larger grit sanding marks are obvious under apparently a new clear coat.
The repair is such that nobody would except this from a collision repair
facility. The poor repair quality suggests that haste was made in repairing
the fender damage.
Now I had just finished a 4,300 mile vacation and the car's front, hood, and
both front fenders had many, small streaks from bug hits, and I didn't wash
it after vacation or before taking it in for the tensioner repair and oil
change. After seeing the swirl marks I realized that there were no bug
streaks obvious on the left front fender anywhere, or any other road grime,
in fact there are at least three bug streaks that are now silver-gray and
under the new clear coat.
Anyway, I took pictures of all this to document it, including pictures of
the right front fender's bug hits and road dirt for comparison, and then
took the car to the dealer today and confronted the guy that sets up the
service times, he denies the car was damaged there. He says the car was up
on a lift for a day and a half and they don't have any equipment for repairs
or painting, they send that out. Well, considering the way the repair looks
I believe them. I did about as good at repairs on my rust buckets when I
was a kid.
I was told I could come back on Monday and talk to the actual service
manager, which I will. If this dealership doesn't 'fess up and take care of
the $200 estimated damage repair I'll have no choice but to take them to
Small Claims Court. I'm hoping the time lines, bug streaks, and pictures
convince the Judge that the dealer is lying. But I'm also asking for any
other information that may be useful if I have to take it to Court.
Right now I have the car setting in my garage, unwashed, and I'm using my
other car until I can come up with the best case to present for getting this
dealer to repair, or pay for the proper repair, of this damage.
Is it any wonder nobody trusts auto dealers and few mechanics anymore?? I
always dread taking my cars in for maintenance or repairs because of this
type of possible damage.
So, again, a likely time to do the repairs if in a hurry is greatly
appreciated. If anybody has any other suggestions that may help in handling
this, like talking to a regional Hyundai Rep. or listing a complaint in the
local BBB, etc. please feel free to suggest them.
Thanks for any help.