Where did you get that TSB number???.....I just checked alldata.com
and there is no such TSB for a 99 Rodeo.
<delete remove-me. to respond to email>
I guess I'm looking for advice then. My dealer isn't interested in talking
to me. I've shown him the TSB # and he says "no such TSB for '99 Rodeo" and
that's it. I'd really like to have a funcitonal fuel-guage (mine doesn't
work at all - always at Empty and flashing). I have a 60,000 mile service
scheduled for Friday with the dealer and am not sure if I want to continue
giving them business if another dealer might address the issue.
Unfortunately, it's quite a drive to the next nearest Isuzu dealer. How can
I find out what, exactly, the TSB addressed?
They are wrong. If you have documentation that you reported this problem to the
dealer while still under warranty and the problem was not resolved then Isuzu is
still responsible for correcting it. If the dealer is unwilling to contact
Isuzu on your behalf then you may have to do so yourself. You can also contact
the Isuzu regional zone manager for your area.
Yeah, what he said. This dealer is just giving you a hard time. He knows he
is responsible, he just doesn't want to do it. First make sure you have all
your service records, if not then go to you dealers service department and
ask for copies of your complete service history on this vehicle. Don't tell
them why, just tell 'em you need it. Try not to deal with the same person
you have already had troubles with, I have the best luck with the "office
Then, contact Isuzu and get them to force the dealer to resolve the issue.
Then take your business elsewhere.. Or you could just get another dealer to
fix it.. No rules stating you have to take it to the same dealer you bought
it from.. Just an authorized Isuzu service center.
Thanks to both of you for the replies. Even though the guage started acting
up prior to warranty expiration, I didn't actually discuss it with the
dealer until it quit working at around 40,000 miles, so I think I'm stuck on
that issue. I had the truck in for a 60,000 mile service this last weekend.
I spoke to a different service rep, gave him a copy of the TSB# and told him
I believed it covered both 1998 & early 1999 model years. He looked up the
man. date for my Rodeo, 4/23/1999. He sent a note to the Service Manager
asking if my Rodeo was covered under the TSB. When we picked the truck up,
I was informed that my Rodeo did not qualify.
I have not coughed up the money for a copy of the TSB from Alldata (I'd like
to see the 1998 fuel guage TSB mentioned above, but would rather subscribe
for my model year Rodeo, 1999) so I don't know exactly what the cut off date
is. April seems like it might be late for 'early 1999' but I don't know.
Regardless, everything on the truck is working fine except the guage. The
dealer quoted me approx. $266.00 for the guage alone, $500.00 installed (I'm
not sure what the hourly rate is but the labor seems steep). Has anyone
performed the 'fuel guage module' swap before? How difficult is it?
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