miles on the vehicle. We love the car, nice ride with great options. Around 1800 miles it started making an obnoxious whirring noise from under the second row passenger seat intermittently.
We took the car to the dealer in which they determined it was from the
fuel pump. The pump was on a worldwide back order and was expected to
be a 2 to 3 week lead time. After some pressure on the dealer they
found one at a Hyundai dealer and replaced the pump. We go to pick the
van up and the check engine light is on, don't even get it out of the
parking space. Leave it at the dealer, they reset it and test drive the
van for 20 miles, they see no problems. We pick it up and the next
morning the check engine light is on.
Its back to the dealer the next day who tells us they need to get the
area rep involved as they have no idea on how to repair it, this was on
June 30th with the balance of the issues starting on June 26th. We are
told they will need to keep the vehicle for an extended period of time
and they gave us a rental car. Here it is July 21st and there's no
expected repair date.
We have contacted the KIA consumer hotline 3 times; they call the
dealer and let us know what they said on each instance. It's
basically a waste of time. On our last call we finally got someone that
cared and has contacted our KIA rep directly. There are apparently 4
pumps in the USA and none are in our reps area, so at this point they
don't have to release a pump to my rep for repairs unless he jumps
I was originally told that 75 vehicles had defective pumps; however it
seems that this problem is starting to pop up more frequently according
to our dealer. There is a bypass spring in the pump that appears to
cause this problem according to our dealer.
Has anyone else had an obnoxious whirring noise in their 2006 KIA
Sedona coming from under the second row driver's side passenger seat
where the fuel pump is mounted? Or did we just happen to get a lemon?
You should not hear the fuel pump running.
As the vehicle has been out of service long enough to meet our state
Lemon Laws we will be starting the procedures for a refund on the
vehicle as there is no firm date as to when they can make a repair.
Sadly enough I think this will be the only way to pressure them into
repairing our van.
- posted 13 years ago