We bought a 2006 KIA Sedona EX with every option in April. It has 2000 miles on the vehicle. We love the car, nice ride with great options. Around 1800 miles it started making an obnoxious whirring noise from under the second row passenger seat intermittently.
We took the car to the dealer in which they determined it was from the fuel pump. The pump was on a worldwide back order and was expected to be a 2 to 3 week lead time. After some pressure on the dealer they found one at a Hyundai dealer and replaced the pump. We go to pick the van up and the check engine light is on, don't even get it out of the parking space. Leave it at the dealer, they reset it and test drive the van for 20 miles, they see no problems. We pick it up and the next morning the check engine light is on.
Its back to the dealer the next day who tells us they need to get the area rep involved as they have no idea on how to repair it, this was on June 30th with the balance of the issues starting on June 26th. We are told they will need to keep the vehicle for an extended period of time and they gave us a rental car. Here it is July 21st and there's no expected repair date.
We have contacted the KIA consumer hotline 3 times; they call the dealer and let us know what they said on each instance. It's basically a waste of time. On our last call we finally got someone that cared and has contacted our KIA rep directly. There are apparently 4 pumps in the USA and none are in our reps area, so at this point they don't have to release a pump to my rep for repairs unless he jumps through hoops.
I was originally told that 75 vehicles had defective pumps; however it seems that this problem is starting to pop up more frequently according to our dealer. There is a bypass spring in the pump that appears to cause this problem according to our dealer.
Has anyone else had an obnoxious whirring noise in their 2006 KIA Sedona coming from under the second row driver's side passenger seat where the fuel pump is mounted? Or did we just happen to get a lemon? You should not hear the fuel pump running.
As the vehicle has been out of service long enough to meet our state Lemon Laws we will be starting the procedures for a refund on the vehicle as there is no firm date as to when they can make a repair. Sadly enough I think this will be the only way to pressure them into repairing our van.
TIA