Want to know exactly what has to be done for kia to honor a warranty. the car has only 34,000 miles. the oil has been changed every 3,000 but not by the dealer. She has nevr had it to the dealer for any service, but all service is up to date even though the car sat for over a year.
you have a KIA,,,,,LMAO
First check to see if you have reached the end of your 3 year/36,000 mile warranty. While you have only 34,000 miles, if it's past the 3 years since date of purchase you are out of luck. I do not know if your transmission shift cable is covered under the 5 year/100,000 mile drivetrain warranty or not, but you will have to read the fine print on your warranty paperwork to find out. The least you need to do is take the car into the dealer and have them inspect what you need to have done. If you are still under the warranty period and they refuse to handle it, then you at least have some documentation that you got it in to their shop before the warranty expired and that gives you something to start with if you have to make a complaint.
There is nothing specific you have to do or show to the dealer to make them honor the warranty. However, if they can somehow prove that you didn't do the required maintenance then they might give you a fight. Just saying you didn't do the maintenance, however, is not a valid reason for them to not honor the warranty - they would have to show something specific that proves it, like the original factory oil filter still on the motor, or something of that nature. Since there is no required or recommended maintenance on the transmission shift cable then there is no way for them to show that you didn't do what you were supposed to do (since you weren't supposed to do anything anyway). The two Kia dealers we have dealt with over the past two years have both been great as far as service goes. They were both concerned with us giving them excellent marks on their report cards from the manufacturer that they both bent over backwards to help us with the few problems we had.
Cheers - Jonathan
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