Dyson - bloody hell! (Way OT)

Rich B · 2008-01-03T18:17:27+00:00

1 Jan - 4-year-old Dyson upright cleaner goes kaput. Sounds terminal. Motor groaning and cutting out, bad smell everywhere. Phone Dyson customer support - closed as it's New Year's Day.2 Jan - phone customer support again. Sarah listens to tale of woe, agrees Dyson is dead. Offers engineer callout - full service, includes any parts needed, 65 quid. "What if it needs a new motor?" I ask. "Included," she says. Books engineer for next available slot. Tomorrow afternoon.3 Jan - engineer calls. Replaces motor, all filters, main hose (no damage or wear, but dirty, leaves old one as a spare), bottom hose (hasn't gone yet, Madam, but it will, leaves old one as a spare) and sole plate (looking a bit battered, Madam, leaves old one, etc.). Engineer pleasant, chatty and full of helpful advice, and doesn't even charge the full 65 notes.For once, a transaction with a company that left the customer happy and with expectations not only met but exceeded by a wide margin. Very pleased - especially since I was getting ready to stump up the 300+ needed for a new one, as they are pricey but bloody effective.Thought I'd share. No connection, etc. Dyson rocks.

Jan 03, 2008 45 Replies

Rate this thread:

Steve Taylor 18 years ago

I know I'll regret this, but why ?

Steve

Vote

AJH 18 years ago

Always used to be a pick axe handle, it's when you pull too hard that it gets messy.

AJH

Vote

Stuart Gray 18 years ago

Ah, it always gets back to nasal sex.

Stuart

Vote

Steve Taylor 18 years ago

Well if you knows of a better 'ole go to it ....

Steve

Vote

Rich B 18 years ago

I used to work as a porter at St James's in Leeds, and got friendly with the guy in charge of the mortuary. He reckoned that when they moved a stiff, if the body was bent in the middle when they lifted it, 3 times out of 4 it would fart. One big tough porter was present when it happened, ran out of the building and wasn't seen for a week.

Vote

AJH 18 years ago

Grab bird and place one sides wing tip and leg in hand, lower toward floor, bird looks up, place pick axe handle behind skull, pull till it you feel a click. Do not let go of wings.

back to off topic, dyson washing machine has packed up with an error code that suggests the machine has flooded, but it hasn't :-(.

AJH

Vote

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required