OT- NTL news server

Oct 19, 2006 12 Replies

Anyone else still trying to use the ntl news servers, and been having intermittant problems for the last few days?



I know ntl has a poor reputation, but the news servers have been OK for a while so I haven't been motivated to look elsewhere, but, of late, connection to the servers has been very hit 'n' miss.



Just me or more widespread?



text.news.ntlworld.com news.ntlworld.com



David


On or around Thu, 19 Oct 2006 14:27:28 GMT, rads enlightened us thusly:

news.individual.net.

OK, not free, but even I can afford 10 EU per year, and it's just about the most reliable news server around.

rads came up with the following;:

I run on NTL using News.Individual.Net for 'decent' newsgroups and news.ntlworld.com for fun and pron ... ;)

I've had no problems at all with the ntl group other than it's slightly slower to negotiate when first starting up. Other than that it's as fast, if not faster, than NIN

With your bank not NTL. When ever I cancel something on DD I always instruct my bank to remove the DD authority for them that is on my account. 50% of the time the company will still try and take the DD and send threatening letters when the DD bounces. I guess it's a nice little earner, I bet most people don't tell their bank and probably don't check their statements every month...

In the mean time the company has your money and you have to fight to get it back, and given the fact the DD is still happening they'll probably have not carried out your cancel instruction so will try and insist that the payments are for the service you received *after* you cancelled. Throw in an indian call center and, well just cancel the DD with your bank online (to avoid the banks indian call center).

I think you mean libel. B-)

yep if you go to the homepage and check the service

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"ntlworld internet customers using the ntlworld nerwsgroups may currently experience a degraded service due to a technical fault.

Our engineers are investigating and working to resolve the issue as soon as possible

Please accept our apologies for any inconveneince caused"

(houston) they have a problem - with the newsgroups and also apparently wiv der speilling I got so pissed off I used the reserve ( they do have a load of servers that are kept quiet) news.ntlbusiness.com

Derek

Dave Liquorice uttered summat worrerz funny about:

I'm mildly dyslexic. But yes. :-) Ta

It took the fookers four months to come and collect their set top box, in that time they were pretty insistant they were supplying a service.

I'm wondering how long it'll be before they come back for the remote, must be nearly 18 months now I'd guess.

They pulled their act together when they were advised their conversation was being recorded and all experience would be posted on their news group server which it was... bless! Still it got them to pull their fingers out and stop passing the buck.

Lee D

Del uttered summat worrerz funny about:

I've still got one showing here, text.news.ntlworld.com

used to miss s*it loads of posts, then they would double up, then they would reappear after three months missing in action.

Half their techie's I spoke with don't have a clue what a news group is. Their concept was if I could get

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or google then everything was peachy.

Lee D

interesting - we've taken a good few calls recently that would benefit from having been recorded, I'm becoming more interested in doing so. I wonder if there's a requirement to announce the fact or if the call centres simply use that as a stick.

IIRC there's no requirement to announce that a call is being recorded as long as you are only going to be using the recording for your own immediate use, e.g. making notes after a technical call. Using the call recording in a court of law however would not be covered by that as it's then played to people other than yourself. Ditto forwarding the call on to a person's boss.

I delivered a sh*tload of kit to them for the last upgrade and met my old mate Jim, what that lad doesn't know about computers and systems isn't worth knowing but he works in the warehouse guess they need Uni-grads to totally f*ck the system up all the qualifications and not the faintest idea of how stuff works Derek

You have to announce it.

formatting link

hrmm - I'm no lawyer and find such documents incredibly hard to decypher, however it appears to me that it (the document) only covers business and government use. Personal/domestic comms seem to have been deliberately excluded.

That one's working much better.

Ta. David

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