Customer rings up...... "Have you got all the plastic trim bits and couple of headlights for a 300Tdi Disocvery I" "Yes" - thinks.. Someone's had a bit of a bump. "Right, only my motor was parked on a s/h car lot and someones knicked all the plastic and the headlamps".
Coupled with the customer who had the eyebrows pinched off his 110, it is a bit difficult to keep a straight face...
Richard