Hello, The plastic cover of the passenger side mirror of my Lexus GS300 broke. Just the plastic cover. The electronics + memory are fine, and the mirror itself is ok. So, I went to Lexus dealer, in NYC, and I spoke to the person in charge of the auto parts department. I was surprised when he told me that I need to replace the whole mirror including electronic components even that it's only the plastic housing that broke. The internal parts seem to be working well, memory-electronics included. It seem odd to me replacing a $500 working mirror. I need only the plastic cover... Why replace the whole thing. Is that normal or was he trying to deceive me? Any opinion would be very much appreciated. Thank you
- posted
18 years ago