I rang a local garage the other day which has been, as far as I know, what seems to be a reasonably sized, local, family owned business for many years. (I'm sure since before the early 80s when we moved into the area and, someone described the family as 'old (name of town/village)' so I suspect many years before.
They seem, at least, moderately successful, they have several dealerships, we've had a couple of new cars from them, and they've serviced them and others while under warranty etc. I've had no problems, their staff are always polite etc. so this isn't a gripe.
I was a bit surprised when I called to book in the PHEV for its first service to be greeted by a different name- at first I thought I'd miss dialed.
It turns out they've been taken over by JCB - I assume the 'digger people'. I've no problem with this but I had no idea that JCB were in the car dealership business. Is this a new thing?