This is quite a long story but here goes;
I took my 12 year old car to a Garage A to get it MOT'd and it failed on around 7 things, I fixed them all except for 1 brake pipe and some welding which needed doing behind both sill's due to rust. Garage A quoted me £120 for the welding alone as I originally inteneded to do the brake pipe myself.
I decided to get a second quote for the welding and as I decided not to tackle to the brake pipe a price for that also. Garage B which also do MOT's said they would beat the quote including doing the brake pipe, I left the car with them yesterday morning and picked it up 3 hours later with a new brake pipe fitted and the sills "welded", well thats what the receipt stated.
I took the car straight round to the Garage A where it failed and he proceded to re-test all the areas whichpreviously failed. Everything was going well until the last bit, the sill's, he said "do you mind if I wipe away some of this underseal to check the welding" to which I replied "go ahead". He then told me that the repair had been done with filler, I watched as he scraped it with a screwdriver which revealed white filler and he the slowly rotated the screwdriver through about 5mm of filler. I saw no evedence of welding and he said if any had been done the would be some heat damage to the 1" rubber bungs which were fitted on both sills, very close to what needed welding.
I went straight back to Garage B to express my feelings and told them to get it sorted. They called Garage A and had a bit of an argument about the work. After this I left the car with them for them to sort and called the Garage A to ask for their advice. They suggested I ring Garage B, tell them to re-do all the work and leave it with no underseal on the work so it could be instepected and that if it wasn't satisfactory Garage A was going to report them to VOSA. I rang them and said exaclty that.
An hour later they called and said they'd re-done the welding and also MOT'd it for me FOC.
When I got the car back I noticed they'd put an advisory on the sheet to say the underneath was covered in underseal. I had a look under and for some reason they've not only covered the work they did, they've sprayed right down both sill's and a few other areas to. And right upto my door on one side!
When I went to wash the car this morning it felt like a was washing a block of sandpaper. It turned out the whole car had overspray from the underseal and took me an hour to get it all off with tar-remover - the cloth was black when I'd finished. Prior to that the bodywork was exceptionally smooth as I polish it regular.
On top of that they had covered the dashboard(and possibly more but on the seats etc its hard to see) with filler dust, i'm guessing they sanded down the filler with the window down.
I cant decide whether to take this issue further or not. I dont have any spare time to be taking it places for inspection etc, I already lost most of yesterday getting it all sorted. I'm not sure what the process would involve if I complained to VOSA and I'm guessing there's a chance my MOT may be invalid if they still havent repaired the sill's propely as I instructed them to.
Does anyone have any advice?
And correct me if i'm wrong but if your welding the back of a sill where its never going to be seen is there any reason for filler? I would have thought it just wanted plate's welding on and sealing over with underseal, surely there's no need for it to look nice n smooth?
Thanks