Decent service

Came back after a 24 h trip to collect my car, a CLK cabrio from the airport car park. Driver's window had dropped over 1 cm. I think it was there when
I parked in the first place but I was busy and with other people so I must have thought that the window had shut after getting out and closing the door.
On way home I called it at one of the Mercedes London dealerships and, in short, fixed it immediately without charge.
I thought that was decent, even if the cure turned out to be easier than than falling off a log.
(This is the second time this has happened.)
For info, the cure: hit first position of switch to close window and hold for 5 seconds. This reprogrammes the window.
The service adviser had come from BMW only two months before (just to have a change, in case you ask), having also worked at Audi and Aston Martin among others. To him the fault was quite familiar, in fact, also from other makes.
For direct contact replace nospam with schmetterling
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