I am helping a client with her Bluetooth issue. Her couple years old LG
Cosmos 2 (Verizon Wireless carrier) phone seems to have Bluetooth
connection problems with her new Mercedes GLK350 SUV that was traded in
from her old SUV model. It was connected, but it kept losing
connections. Both SUV and phone's screens show connections and
disconnections messages. It seems like there is a connection problem
I tried fiddling with the settings on the phone, but nothing seems to
help. Even moving closer and farther in the SUV doesn't make any
differences. I tried deleting her two existing "MB" Bluetooth profiles,
but was unable to add a new one even with autodiscovery enabled.
I also checked on for this phone, but it only listed one LG phone and was not even close to her phone model series for this SUV. The phone works without Bluetooth though.
Are there detailed instructions on how to connect these two through
Bluetooth? Or is this phone old and/or incompatible and she needs a new
Thank you in advance. :)
- posted 7 years ago