LG Comso 2 and Mercedes Benz GLK350 Bluetooth Connection Problems

Hello.

I am helping a client with her Bluetooth issue. Her couple years old LG Cosmos 2 (Verizon Wireless carrier) phone seems to have Bluetooth connection problems with her new Mercedes GLK350 SUV that was traded in from her old SUV model. It was connected, but it kept losing connections. Both SUV and phone's screens show connections and disconnections messages. It seems like there is a connection problem between them.

I tried fiddling with the settings on the phone, but nothing seems to help. Even moving closer and farther in the SUV doesn't make any differences. I tried deleting her two existing "MB" Bluetooth profiles, but was unable to add a new one even with autodiscovery enabled.

I also checked on

formatting link
for this phone, but it only listed one LG phone and was not even close to her phone model series for this SUV. The phone works without Bluetooth though. Are there detailed instructions on how to connect these two through Bluetooth? Or is this phone old and/or incompatible and she needs a new one?

Thank you in advance. :)

Reply to
Ant
Loading thread data ...

Hello.

I am helping a client with her Bluetooth issue. Her couple years old LG Cosmos 2 (Verizon Wireless carrier) phone seems to have Bluetooth connection problems with her new Mercedes GLK350 SUV that was traded in from her old SUV model. It was connected, but it kept losing connections. Both SUV and phone's screens show connections and disconnections messages. It seems like there is a connection problem between them.

I tried fiddling with the settings on the phone, but nothing seems to help. Even moving closer and farther in the SUV doesn't make any differences. I tried deleting her two existing "MB" Bluetooth profiles, but was unable to add a new one even with autodiscovery enabled.

I also checked on

formatting link
for this phone, but it only listed one LG phone and was not even close to her phone model series for this SUV. The phone works without Bluetooth though. Are there detailed instructions on how to connect these two through Bluetooth? Or is this phone old and/or incompatible and she needs a new one?

Thank you in advance. :)

Reply to
Ant

Am 13.02.2013 20:00, schrieb Ant:

Did you find this?

formatting link
The last posting describes how to do and confirm the pairing on both sides.

Reply to
Roland Franzius

formatting link

Yeah, but that's old and not suitable for the new SUV. We tried again and wrote down texts on SUV's screen tonight:

"'MB Bluetooth' found authorized" "Waiting for a connection to LGVN251" "Bluetooth device does not support required device" after pairing passkey and a few minutes.

My client also has an old printout from her old SUV to pair her phone with it. The old screens looked different compared to the new SUV's screen.

Does this new SUV have external authorization like the old one? The older SUV was fine when pairing and connecting.

Reply to
Ant

Am 15.02.2013 07:56, schrieb Ant:

formatting link
>

Well, for the US the MB site shows LG phone Cosmos 2 and many others for model year 2008-12

formatting link
A reduced list of LG phones containing the Cosmos 2 is working with the

2013 model

formatting link

Reply to
Roland Franzius

Wait, how did you get those results from

formatting link
? I picked "Passenger Cars" -> GLK-Class Off-Roader -> Bluetooth(TM)-Connectivity

Reply to
Ant

Am 15.02.2013 22:45, schrieb Ant:

You are on the en-GB-site. I selected language/country to en-US.

Reply to
Roland Franzius

MotorsForum website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.