I know some people on here work in ISP industry (or did recently - doh) but I'm working on a project at the minute and I need to find out who writes the software you get with some broadband setups, particularly those that include a router.
The software is aimed at quite computer-illiterate people to get them set up on a broadband router - it detects they have the right protocols installed, access privileges, IP settings and so on then goes on to make sure the computer is talking to the router, then makes sure the router is talking to the ADSL/Cable network.
I need to find out who writes it or whether it's open source. I just need to get my hands on the people who write it as part of this project involves an ECU diagnostic gateway device that is accessed by the computer in much the same way as you do a router (as in those ones you can log into their web page and change the settings).
Hope someone can help!