Car: 1994 Taurus SHO 65,000 miles.
Problem: Check engine light comes on for a couple of minutes, then goes of.
Car runs fine.
Day one: Took it into the local Lincoln Mercury store. (They are generally
not as bad a rip off artists as the Ford store). Diagnosis: Bad Cam position
sensor. Replaced, charged around $100.00 (50.00 parts, 50.00 labor
Day two: Check engine light comes on again. Take car back, they say
"everythings fine" ???
Day three: Same issue, now the car is hard to start. Take back, still say
Day four: Same issue, take car back, tell them I don't want it back until
they fix it.
after driving it around all day, finally truns on check engine light and is
hard to start.
Day Five thru TEN: Replace crank position sensor. Ignition module, do a
BUNCH of wiring tests. Bill is $350.00, which I pay.
Day eleven: Problem returns car almost impossible to start. Take car back
They pull another SHO off the lot, swap parts around to attempt to find
problem. No joy.
I finally do some independent research on this. Learn just what exactally a
cam positions sensor does.
Day twelve: Tell me "We suspect a computer problem" Since this is the
standard excuse I have heard before when the tech can not figure out the
problem, I promptly explode. I tell them if I wanted to fix it by throwing
parts at it, I would have done that myself. I remind them that the hard
starting problems only manifisted itself AFTER they changed the cam position
sensor. I stomp out of the place after telling them in no uncertain terms
that I will not pay for a computer replacement.
Day Thirteen: After cooling down, I go back expecting the worse and
prepaired to apologize to the service manager. Servcie manager has a hard
time looking me in the face when he tells me "You pointed us in the right
direction with the CPS" Apparently they got a defective cam positon sensor
from Ford. After getting another new one and putting it on the car,
everything is now peachy keen. Since I had them also replace the timing
belt, I have to pay for it and labor, but not for the crank positions