Have you dealt with Coastal Electronics by any chance? The portable XM radio in my Prius was stolen and I'm interested in Coastal's offering--but they don't answer the phone or respond to e-mails. Perhaps that's everything I need to know about the company, but if I'm missing something I'd like to hear about it.
Thanks,
Davoud
They are notorious for not responding to email or phone calls, and for late shipping, but I haven't heard any complaints about their products themselves.
"Other than that, Mrs. Lincoln, how did you like the play?"
Products: good
Your experience: typical.
Take your chances....or not.
Unfortunately, since the summer where 3 hurricanes caused CoastalETech to have to evacuate, their customer service has been rather lacking. Some of it may be due to a larger family now, while some of it may be from a larger product offering and too much product inquiry now that the various Toyota/Lexus hybrids they support are available in much greater numbers now... Sadly, your experience is now rather typical for their support.
So that others know about the integrated XM options for the 2004- current NHW20 Prius: (BTW: from what I can tell, the "satellite ready" models just have an available button on the dash labeled "SAT," but all NHW20 Prius can add satellite radio...)
MSRP Accessory prices:
one known Prius-friendly Toyota dealer has posted the installation instructions for the Toyota XM kit (free), and is offering the Toyota XM kit for sale here:
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