2005 Legacy Transmission Failure

Have it steam-cleaned at a detail shop.

Should make a huge difference.

I would think either a high pressure washer or steam cleaner would do the job.

Thanks, folks. I'm considering getting a lawyer because Subaru insists this is not covered by the warranty.

Ya gotta drive the car, right? Don't waste your time and money on a lawyer at this point.

Take written and signed statements from your wife and anyone else who's been in the car and suffered with the smell. Get it steam-cleaned. Write a claim letter letter to Subaru demanding payment for the steam-cleaning. State that if they do pay, they are released from any further obligation concerning the smell with this incident. State that if they don't pay, you will take further legal action.

If they don't pay, you will have a compelling case and evidence for small claims court.

I am not a lawyer and this is not legal advise.

Legally, they have to return to you a car that is in good condition. If their claim that it is not possible to make your car "whole" is correct, then it is totalled, and they owe you a replacement. Is that the choice they want?

Thanks, everyone, for your suggestions and support.

I finally took the car and the smell is gone. The repair shop said they cleaned as thouroughly as they could, and they drove the car at least

I agree you, Edward. Subaru should have replaced the transmission. Their excuse? The model is too new for refurbished tranmission availability. They refused when I asked for a new transmission.

Subaru was very stingy. I want people to know.

Update. Subaru extened my drive train warranty to 7 years/100K miles to make it right. I took it.

I am a first-time owner of a Subaru, a 2005 OBW LL Bean. Just bought it this week.

I _think_ I can recall Consumer Reports (I looked in back issues, but could not find it) putting Subaru dealers very close to, if not at, the bottom of their list for customer satisfaction. (Top of the list was Lexus).

Does anyone recall this? Do Subaru dealers have a very poor reputation?

Thanks, Gunny

This is just the **BEGINNING** of your Subaru owner experiance :) It gets better and better, maybe a blown headgasket before 20,000 miles. Read the comments in here, these cars are JUNK

Huh?? My '04 Forester XT has had zero (zilch, none, nada) problems in 22 months, and almost 30K miles. "Junk"??!? Oh, please, get serious. Those of us who congregate here (well, most of us) aren't that stupid.

Ya know, it seems to me a person who was intent on 'helping'(in his own mind) people avoid Subaru ownership would choose a forum OTHER than one aimed specifically at folks who own Subarus!

he should have his 'doctorate' revoked!

Carl

Edward Hayes wrote:

Me too. Last week Tuesday. Aske them to clean up but when I went to pick up 2 days later, not only that the security upgrade and wheel lock (which I was forced to buy - well the initial negotiation was on a sedan (price given via email) which they wouldn't reduce the price but when I was about to go buy from another dealer, they decided to sell me wagon for thet price and I took it - and then found out that they had not installed those yet were stil not installed) minor scratches all over, etc. Ended up leaving the car and picked it up yesterday.

I am waiting for the survey to mark "unstaisfactory".