A couple of weeks ago my CD changer refused to accept new CD's, and the screen came up with an error message. Finally after some playing around, and retrying, it did. A few days ago, the same thing, only this time no amount of finesse or prayer worked, and then the radio started switching to the cd player for no reason. Took it into the dealer this morning, and they say I need a new radio, as there is some internal malfunction and they cannot get it open to fix it..something about a sealed unit. Obviously I was not and am not a happy camper, but they said they could sell me a refurbished unit . If the radios are really sealed units, how are refurbished models available. Has anyone else has a problem like the one described. Does anyone know if there are silent warranties on this radio. My 4year/80K warranty expired 10 days ago. Thanks
S80
May 10, 2004
1 Replies
Yes there is no serviceable parts inside for the dealership personal to repair . The radios are sent back to Volvo who then sends the radios back to the manufacturer to repair . As for any help from your dealer it depends on the service manger he/she decides if they will provide you with any goodwill to replace your radio if you are a good customer they might help you but if you purchased the vehicle & never returned for any work they would not be inclined to spend any of there goodwill budget on you
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