I noticed that some of the controls on my Volvo radio were not lit from behind like the others and pulled out the radio to find several tiny light bulbs. Volvo tells me that replacement bulbs are not available, but that they would be happy to sell me a new radio. The case is cracked on my keyless remote. Volvo would sell me a new remote for $112, but does not sell replacement cases.
Seems to me there is a lot of room for improvement in Volvo customer service. Anyone have a similar experience to share? Better yet, let's tell Volvo how we feel!