Reply to message from "hyundaitech" (Mon, 06 Aug
2007 11:14:48) about "Re: Hyundaitech - 2007 Santa Fe questions":
h> Just remember that you're offering information to possibly help them. h> My recommendation is to offer it up and drop the subject. A h> knowledgeable technician actually diagnosing the car trumps "some guy h> on the internet."
That said I recall the time I took my Tib to the dealer for other work on a Saturday and asked the so called advisor to have someone look into my clutch pedal squeak. The guy said I would have to bring the car back on Monday as they would have to put it up on the hoist and drop the transmission. I was floored! I told him the squeak was from the pedal spring but he stuck to his lame story. All I wanted was for someone to lubricate the spring but nooo....
Did it myself later that day and the squeak has been gone for over a year now. I wrote an email to the service manager and gave them a negative survey response when asked how the service went.
Moral of Story - Be properly informed, get TSB printouts or whatever, buy a copy of the Shop Manual and print out the relevant pages, and suggest these fixes because sometimes the person 'advising' is a moron. Then check the car out before leaving the vicinity of the dealership. If it is still not fixed turn back and let them know right away. Don't just pick up the keys from the cashier. Speak to the 'advisor' again and ask what they found and what they think they fixed. Tell him you will be back if not satisfied.
My 2 cents.
Regards Wayne Moses Sun, 19 Aug 2007 00:06:18 -0500
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