i am having problems with my passenger window sometimes it works ok and then
sometimes it only comes part way up and shoots back down. to get the window
fully up i have to do it gradually a couple of inches at a time but like i
say sometimes its ok.
i have took it back to the dealer twice now i checked it when i collected
the car seemed to be ok but an hour later it was playing up again the garage
said they have stripped it right down and put it back together i was
wondering if anyone as any ideas what this might be before i ring the
garage bak up on monday and get fobbed off
Window Guide Replacement
Vehicle worked on: 1999 Audi A6 2.8 quattro.
http://www.audiworld.com/tech/int45.shtml (copy & paste in browser for
Disclaimer: This is a basic walkthrough of a repair I did. I am not a
licensed mechanic. You may perform this at your own risk. I am not
responsible for your mistakes and this is written as a reference guide
Difficulty level: Not too difficult, only problems that should be
encountered are alignment issues when reinstalling. About as hard as
changing the spark plugs on the 30v V6.
Basic problem: Window operates slowly, wants to halt and go back down,
Fix: Replace plastic window guides, lube rails.
Cost: Approx $15.00, 1/2 hr work.
Part no.: 4B0-837-463-B
Tools: Phillips Screwdriver, Torx T15 and T45, allen wrench or small
Pass/rear doors, drivers not tackled yet.
1. I started with the window down.
2. Remove 2 screws that hold door panel in, one in front jamb, one in
3. Pop out the power window switch, there is a small hole in the
underside of the door handle that you can put a small screwdriver or
allen wrench in and pry from the front of the switch toward the rear of
the car and pull up.
4. Disconnect window switch.
5. Pull door panel up and off. not too tough.
6. Disconnect 3 wires near front of panel, 2 for speakers, third for ??
didn't trace them out.
7. Put the door panel in a safe place.
8. Disconnect power lock harness, power mirror, heated mirror, power
window harness. 9. Unclip the wiring from the door panel as much as
10. Mark the 4 T-45 bolts and shims. (one in each corner)
11. Remove 4 bolts holding in the inner frame. They may be slightly
different, if so make sure to note where each goes.
12. Pull straight up on the frame. the entire assembly comes out
including the mirror and upper window/door frame. Then pull it out of
the outer door skin.
13. Place the door frame so you can get to the back portion that is
hidden when installed.
14. Use a T-15 to remove the 2 screws that hold the window in place.
15. Unclamp the plastic window holders and wiggle them out. Now you
can pull your window down and out of the frame.
16. Finally you are ready to remove the components that are giving you
I found it is easiest to have the window guides in the center of the
track, so hook up your switch and put it halfway up. Then rotate the
guide toward the outside of the track, then out.
17. Now flip it over and you will see how it attaches to the cable.
Disconnect this and it is out. Repeat for other guide.
18. Lube the track and cable with some grease. I prefer White Lithium,
it is waterproof and easy to clean up.
19. Install new guides by locking into cable then placing on outer edge
of track and rotating into place.
20. Put the window guides back to the bottom, and install the glass. I
put the glass in so it lined up as I took it out. Then put it all the
way to the top to make sure it went into its proper area.
21. You can now reinstall the inner frame, making sure to use the
proper bolts and shims. One has a larger washer on mine than the rest.
22. Reattach all wiring and test the window.
23. Reinstall door panel.
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.