Yep. It's a variation on what you get if you write to complain about the specific implementation of any aspect of the vehicle:
Thank you for your letter concerning your product. We appreciate your business and your concerns are important to us.
Regarding your questions about : Please be advised that all products, including your vehicle, comply in full with all applicable Federal standards.
Please do not hesitate to contact us if we may be of help in the future.
Sincerely,
Misti Debbi Blondi, Customer Relations