since the tranny
Its not "a Mercedes item." That particular transmission, while based on a Mercedes design, is different and is built in Kokomo, Indiana- a long-time Chrysler transmission factory.
But I agree- this is probably the first time they've seen this complaint and are wanting to get factory involvement to figure it out (if its not just a troll as I still suspect somewhat... ;-)
It bothers me a little bit when consumers have a problem, immediately call the product a "LEMON," and then insist that getting a replacement is somehow better than getting the original fixed. Fixed is fixed- its a machine, not a living organism. The fact that its been repaired doesn't make it somehow inferior to a brand new vehicle that didn't happen to have the problem from the factory.