MY BAD GEICO INSURANCE EXPERIENCE !

I was looking for a cheaper rate on my insurance of 3 cars when I decided to give geico a call , I couldn't believe it, I would save over $ 225.00 every 6 months with them if I left my agent I had for 10 years with Allstate Insurance.

Well I decided maybe change was good, boy was that ever a mistake, it all started with a letter saying I need to get my windshields inspected, never did this with any other agent or insurance company, so I called them and basically told them if they want to see the windows, they can send someone out cause no way was I going to drive all three vehicles to the inspection station that was 37 miles away. After a conversation with their supervisor they said to ignore it.

Ok

Then I get a letter several weeks later saying they need information on a person who at the time I was to marry. boy this was even a bigger mistake. I told them that the person NEVER LIVED IN my house and only drove one of the vehicles once in a month to the local store if that, and in fact we were no longer together so I couldn't supply this info and I DON'T WANT them on the policy.. Well they came back and said, we have to have this information or your rate will go up or we may even cancel you, I told them they were crazy, this person should not be on my policy and I don't want them on it. they said you have to have all people in your household on the policy, after telling tem again THEY DON'T LIVE HERE AND NEVER HAVE, I decided I was getting NO where with GEICO and it was a big mistake leaving my old agent. DON'T GET ROPED IN BY LOW RATES THAT ARE TO GOOD TO BE TRUE. GEICO customer service was terrible and I wonder what actually making a claim would be like if I had these problems..

GEICO INSURANCE IS TERRIBLE AND CUSTOMER SATISFACTION IS NOT HERE .. I AM TOTALLY DISSATISFIED. I WOULD NEVER EVER TELL MY FREINDS TO GET GEICO NEVER......maybe my enemies yes.

Reply to
Nospam
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I had GEICO for about 10 years. I left them about 4-5 years back right before they made the big advertising push. I left because they had increased their rates over the years to where I found a cheaper carrier (Farmers' at that time, followed by Hartford, and now Metropolitan). Historically they always had a lot of questions and required a lot of attention. I remember they were the only carrier I ever had that actually required me to provide the vehicle's actual mileage each year on the anniversary date. I think they actually compared what you really drove to what they had you down for (number of one way miles and days per week you drove to work, school, whatever...) But, hey, I didn't mind filling in information and answering questions (I remember they always asked each year if I owned a radar detector since they would drop my insurance if I had one) as long as they had the very best rates around. I felt that they were basically looking out for their own interests and keeping my rates low.

I only had one small claim during that time and I found them very responsive and easy to work with.... but as I said, this was a few years back now. I'm sorry to learn that their expansion has hurt their customer service since this was one of their better aspects of doing business with them.

Bob

Reply to
Bob Shuman

Geico may still but at one time owned a company that made radar guns for police and highway patrol use. They "gave" these radar guns to police depts as a goodwill gesture but they gave them to the police depts in the areas they had the highest number of policy holders.

Can you say "Set Up"?

Reply to
CopperTop

Never trust a reptile..

Reply to
Mike Hall

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