Anyone have any luck getting repairs covered or partially covered just
past an extended warranty period? My Maxi-Care Chrysler warranty was
for 75,000. $1000 worth of repairs are needed just 400 miles past that.
Is it worth calling DC and whining to get maybe partial coverage?
Just wondering what luck others have had.
Sometimes the dealership will help out at just over the factory warranty but
I doubt that they will be so willing after the extended one. All you can do
is call and ask and not be an ass about it. Remember, they don't have to
give you anything and anything that they do offer is a gift at this point.
If at first you don't succeed, you're not cut out for skydiving
"miles" < email@example.com> wrote in message
Threatening certainly won't get him anywhere...Warranties are black and
white...if he is 300 miles out of protection he is simply at the dealers
mercy. The original poster should tell the general manager if they treat him
right on this issue he will buy all of his vehicles in the future from this
dealership. I wouldn't fall for "we'll pay for parts, you pay for
labor"...but would request total coverage. There is a certain amount of
fudge factor that the dealer works with...It wouldn't be a loss for them to
repair the vehicle if they decided to.
If they refuse to do the repairs, I wouldn't bring anymore of my business
As long as your not out by time you should be good. Most dealers can
fudge the mileage to help a fellow out.
But be an ass and you will be reminded that it sucks to be you.
Give them a call and let them know whats going on and no suprises.
They'll help you out.
You are right on this one! It never has and it never will....
.Warranties are black and
as are "service contracts" which is believe is what the OP said he had.
There are no such things as 'extended warranties", they are service
.if he is 300 miles out of protection he is simply at the dealers
In the case of a service contract, the dealer has no discretion, the OP is
at the mercy of the service contract company.
The original poster should tell the general manager if they treat him
And then would he be expected to do just that, or is that just a ploy to get
what you want?
I wouldn't fall for "we'll pay for parts, you pay for
Since the service contract is expired, the OP isn't in much of a position to
"request" anything. He should be grateful if they are even willing to split
the bill in some fashion.
. There is a certain amount of
not with service contracts there ain't!
..It wouldn't be a loss for them to
If no one reimburses them for the repair then there would most certainly be
Remember, in this instance with a service contract, it would not be the
dealer refusing to do the repair, it would be the service contract company.
Don't blame the dealer if the service contract company reaches an adverse
And that ladies and gentlemen are the facts!
I talked to the service manager today. She said to call DC and explain
the situation and have them look up how many Dodges I've owned and ask
for some good will on this issue. She then said to have them contact
her to go over what was done. She was honest and said that DC seems to
pay in about 1/3 of the cases of being just past an extended warranty.
In the mean time she gave me 20% off the bill and who knows, maybe DC
will cough up some.
Customer goodwill is about your only chance here. And expired warranty and
an expired extended warranty are exactly that; expired.
By the way, an "extended warranty" is technically a Mechanical Breakdown
Insurance Policy. Most of these have a per-occurrence deductible and all
of them are very expensive and literally rife with weasel clauses to let
the policy underwriter off the hook. Most are also a bad investment In
general your chances of ever breaking even with the policy's high up-front
cost is historically slim.
For anyone considering one, check with your auto insurance company. Many
(including State Farm & Allstate) offer them at prices much less than that
available from the dealer and are honored nationwide.
You have to be nice. When was the last time it was in for service ?? What
repairs were needed ??
Maybe last time they let some of the needed repairs go unrepaired because
you were close to the expiration time
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