i just wanted to tell the group that the ford freestyle is not the car to
buy for you and your family.
my family bought one and it has been in the shop more than it has been at
our home and it is currently parked in the back yard away from anything
flamable. there is an electrical short somewhere in the wiring harness and
the selling dealer and ford motor company have both informed me that they
don't know how to fix it because the on board computer doesn't store codes
when the the car is acting up. the fuel tank has been taken out several
times because of flaws and then for a while the vehicle would stall for no
reason it ended up bein the fuel pump and now the gauges fall while we
are driving down the road in it i promised ford that i would tell
anybody that would listen That they do not have a quality product on the
market and i'm doing my best to keep my promise thank you
I strongly disagree. My Father bought a Freestyle last year. It has been
flawless. Every manufacturer builds a bad car from time to time. It sounds
like you are working with an incompetent dealer. Did you actually talk to
"Ford?" Or did the dealer just tell you "Ford" said something? This sounds
like a lemon law case to me. Have you pursued having the dealer buy the car
back? Posting hate mail to this newsgroup will not solve your problem. Using
the lemon law against the dealer will.
So all of the cars will do what yours is doing?
Maybe you should consider that someone at Ford carries a grudge against
you and yours... they packed that car with gremlins just to make you
OTOH, the fact your car has so many problems might mean it's less likely
for others to have one or two of them. These things even out, ya know.
Like Mr White says... check out the lemon law, and I'd bet that Ford
would have helped you out with that if you had approached it, reasonably.
Yeh, I'm a Krusty old Geezer, putting up with my 'smartass' is the price
you pay..DEAL with it!
hi it's me again i talked a representative of ford for about 1 hour
yesterday about them buying the car back they don't careabout my troubles
with that car she said that i am stuck with the vehicle. I do agree that
the mechanics arent' trained in that area of diagnostics because they are
not taught to know the product they are taught to look for the easy answer
in the computer codes. i did not consider my letter to hate mail. i just
want people to know how other customers are being treated i have been more
than cordial with them for three months concerning this car my patients has
ran out my lawyer will be the next one to contact them
FWIW, that rep you are talking to at this point is a low level
functionary who is either attending or just graduated from "liar's
school." That's what people in the company used to call it when I was
there. They take college grad, entry level people that don't know much
about cars and teach them how to "entertain" the callers for whatever
it takes to cool them down. They become experts as they hear the same
stories all day long. You can't hope to win with them. They surely will
grant you no solutions other than "talk to your servicing dealer." You
need to go up the chain or take legal action. Arbitration can help in
some situations. It takes a commitment on your behalf as you will earn
everything you gain. If principle means anything to you, I say go for
That sounds a lot like my neighbors Tundra, before Toyota bought it back..
Not too worry, if your vehicle truly can not be fixed, the manufacture must
buy it back. It happens to all of them on occasion, that is why the all
have a warranty even Rolls Royce.
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