Just picked my Ka up from its 40k mile service - the car is 2.5 years
old. The ford mechanic told me it needs a new steering rack at a cost
of around £500. According to him it must the damage (too much play?)
has been caused by "kerbing" or potholes. Obviously I have driven over
potholes but I have never "kerbed" my Ka. Are they having a laff -
£500 is over 10% of the value of my vehicle? Is this a part that
should be under warrenty still? How should I proceed. MOT is due in
December and the mechanic said that it would fail as is.
Got the rack fitted today - the guy inspected the old one and said it
was the seals - he says a design fault but not one Ford would put
their hands up to - he is going to write a letter confirming his
diagnosis and I shall be complaining with a view to compensation.
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