All I did was post the questions asked in CR's annual auto survey and comment that "from this limited questionnaire, that is only sent to Consumer Reports subscribers, CR generates "data" that million use to make buying decisions." Anything false in that statement? Is it even a complaint?
Do you believe that the few questions they asked of a very specific group (CR subscribers) provides hard data? It clearly an opinion survey of a specific group who's opinions are influenced by the group doing the surveying. If you want a real survey, with better data, you need to survey a random group of car owners and collect hard cost data. Depending on people to determine what problems are serious leaves a lot up in the air. I consider a problem "serious" if I have to have it fixed no matter how little it costs and I want almost everything wrong with a car "fixed." I consider a rock strike in the windshield "serious." My Sister has been riding around with a cracked windshield for three years. She doesn't think it is serious. The paint has fallen off the bumpers of her car - I'd be freaking out if mine did that - she doesn't care. One of her sun visors fell off - again she didn't care. A guy I work with constantly complained that the rear end of his pick-up truck hummed. I rode with him and never heard a thing. Eventually he got rid of the truck because it was so annoying - to him.
I guess the point I am trying to make is this - People who read CR and follow CR's advice have a tendency to share the opinions of the CR editorial staff. Surveying that group is likely to confirm the opinions of CRs editors.
I enjoy reading Consumer Reports. The OPINIONS of the editorial staff are interesting. Sometimes I agree with them, sometimes I don't. I think they do a good job of collecting hard data (0-60 times, braking distances, interior volume, etc.), but I have a lot less faith in the subscriber opinion survey results.
Even though CR "is not funded in any way by the corporations which produce the items," they still need to generate revenue. To do this they must create a magazine that attracts subscribers and contributors. They have a constituent they need to please just as surely as if they did accept funds from corporations.
Why do you think expressing an opinion is complaining? And why would I be a lot happier if I did not express my opinions? You do not have to agree with me, but I think it is a good thing to listen to and considered the opinions of others. I actually consider the results of the CR opinion survey, but I don't consider it to be hard data. To me, the survey results are just another opinion to be considered.