CUSTOMER SUPPORT SERVICES ISSUED BY: RICHARD HORSLEY, SERVICE ENGINEER, TECHNICAL SERVICES DEPT. FOR FURTHER INFO: TECHNICAL ASSISTANCE CENTRE
- 1-800-XXX-XXXX - GROUPS 2 & 3 __________________________________________________________
***DISCLAIMER***
GENERAL MOTORS SERVICE INFORMATION MATERIALS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A 'DO IT YOURSELFER'. THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE INFORMATION APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
CONDITION:
Use of Cooling System Conditioners, Stabilizers or Additives not required with DEX-COOL Engine Coolant.
CAUSE/CORRECTION:
Since 1996 most General Motors vehicles were produced with DEX-COOL long life engine Coolant. DEX-COOL, if properly maintained, will protect the engine cooling system components for a period of 5 years or 240,000 KM, which ever occurs first. This service interval will be met if the cooling system is properly maintained in the following three areas:
- The cooling systems freeze protection and level must be maintained to prevent deposits from forming in the voids of the cooling system. Proper coolant strength and level are critical to preventing the formation of rust-like deposits in the cooling system.
- DEX-COOL must not be mixed with conventional "Green" coolant. Mixing coolants will remove the extended life properties and require that the coolant be replaced or recycled at a 2 year/50,000 KM service interval.
- The radiator cap must be maintained and tested on an annual basis as outlined in the vehicle maintenance schedule. A properly functioning cap ensures the cooling system pressure requirements are met as well as maintains proper cooling system level by allowing coolant to transfer between the reservoir and radiator.
Some companies are promoting products such as Conditioners, Stabilizers or Additives, which are claimed to improve or extend coolant performance or life. General Motors does not support or recommend any products, which do not meet General Motor’s specifications. The use of these products may degrade the cooling system and any resulting failures would not be covered by the General Motors New Vehicle Limited Warranty.
The vehicle owners manual section Service and Appearance Care, contains the following statement on cooling system additives: "Notice: If you use proper coolant, you don’t have to add inhibitors or additives which claim to improve the system. These can be harmful."
Proper cooling system maintenance and flush procedures are covered under Product Service Bulletin 06-02-006 DEX-COOL Engine Coolant Information
Previous Product Service Bulletins were released to assist technicians in identifying some cooling system conditions that were incorrectly diagnosed as a failure of the DEX-COOL coolant. These are:
- PSB 99-06-02-012D - Relating to certain 1996 - 2000 S/T Pickups and Utilities with the 4.3 Litre V6 engines which were operated with a low coolant level.
- PSB 01-06-02-003 - Relating to certain 1996 RWD Chevrolet Caprice, Buick Roadmaster and Cadillac Fleetwood with a 4.3 Litre or 5.7 Litre V8 Engine which could experience excess aeration of the coolant.
- PSB 00-06-02-004 - Relating to certain 1996 - 2000 vehicles with 3.1 or 3.8 Litre V6 engines, which are operated with a low coolant level.
- PSB 00-06-02-005 - Relating to certain 2000 Buick LeSabre or Pontiac Bonneville Models which could have excess deposits from coolant sealer pellets.