Are you talking CMVAP arbitration? My experience with it was that the GM
service people on
the phone became very hostile and accused me of seeking arbitration because
I wanted out of the
lease. I did not proceed with arbitration as a sign of good faith, but the
car was still never fixed to
my satisfaction. It was a 2001 Sunfire GT that had loud front end thunking
noises when braking.
The repair attempts were a comedy of errors spanning over 8 months and at
least 7 service visits.
Ultimately their response was "that's probably as good as it gets".
"wp23" < firstname.lastname@example.org> wrote in message
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