My new 06 Civic EX sedan developed poor radio reception not long after
we got it.
AM and FM radio reception is terrible compared to other vehicle in same
AM radio will crackle & pop and the volume goes up and down while
driving over a bumpy road.
Dealership told me they have no service bulletins, but they did admit
that they've replaced the rear window for one other 06 Civic owner with
same complaint. They said it "fixed" the problem.
Because of another problem, I've already had the speed sensor replaced
on this new car and that didn't help the radio reception. (I thought
maybe the SVC 'speed volume control' was messed up because of the
faulty speed sensor).
I am worried about what can go wrong if I get my window replaced, eg.
I think there is a bad connection somehwere, rather than a bad antenna
inside the window glass.
I've read Pablo's message tree from Feb. '06 re. his AM radio
reception, but I can't find out if anything was resolved there.
Anyone else with this problem or anyone have any ideas what it might
Yes I believe that was the first thing the dealership checked.
They also said they could not "recreate" the reception and volume
Because my dealership replaced other customer's window for a similar
complaint and they said that fixed it, the dealership is stuck on
telling me that is all they are willing to try and do next for my
Sorry, I should have mentioned that.
I know what you mean, but it seems so drastic, I find it hard to
believe it will solve the problem.
I have had exterior warranty repairs in the past that have caused more
problems than the first one, (shhh... it was a new "Saturn" sedan mind
you) so I am a little gun shy about the window approach.
I have a simlar problem with my 2006 Civic, but it only affects the AM
reception. FM is fine.
Here's what you should ask them to do: order the new window but before
taking out the old one, have them connect the antenna wire to the new
window and see if that improves the reception. If not, tell them not to
put it in and to continue looking for the real problem. At least that
way you don't have them taking the old one out for no reason. I agree
with you. I wouldn't want them doing such a "repair" unless I knew it
was going to fix the problem. When the dealers mess with a car, it
increases the chance of something wrong, i.e. they screw something up.
Here's an update:
I took the car in for it's first oil change last week and took a
service person for a road test.
The radio did not act up.
However, because I believe I am persistent, a repeat customer and that
other members of my family use this same delearship (which has the best
reputation of the 4 area delearhips), they are quite happy to believe
And because the dealership had no further complaints after replacing
the rear window for another owner with the same complaint as me, they
are going to order the window for me and replace mine soon.
I am currently waiting for the window and I can't seem to argue with
While driving home after the oil change, however, the radio crackled
and hissed while I was driving uphill on a smooth road.
Excellent, this is how it should be. The dealer apparently has Honda's
support for doing the reasonable thing given all the circumstances.
Many companies and dealers take a prove it attitude which allienates
customers. Honda and your dealer are demonstrating that they are worthy
of the loyalty you and your family continue to place with them.
Smart business people taking the long view. Wow, how refreshing!
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