Honda Manager Out-of-Control - Please advice

filipeapinto · 2005-10-19T21:02:34+00:00

Hi,Two days ago i posted an incident about a request i made at a Hondadealership that didn't go that well.Since my overall experience was really lausy I made sure that thesurvey that Honda always makes reflects just that.I just got a call from the Manager of the facility that should havenever ocurred. The call made a bad situation... worst.I was really inclined to forget about the incident and now i want toget to Honda Corporate and make sure that the incident doesn't gounnoticed.Now i feel like if i ever make the mistake of servicing my car at thereferred facility i'm going to have sugar on the gas tank, or thatsomething mob like will happen to my car.Any of you experienced something similar? What did you do? What are theproper channels to get to Honda Corporate?Thank you,F

Oct 19, 2005 21 Replies

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Matt Ion 20 years ago

Because they're a tire shop and don't do oil changes. Pay attention, you're falling behind. Everything you're asking, I've already covered.

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Matt Ion 20 years ago

Well, see... I would have. I've received good customer service from some companies, and I've appreciated that and been loyal to them - like the aforementioned Kal Tire store, to whom I've brought my business for a dozen years now, and sent everyone I know to them. And I have no time or sympathy for those who deliver crappy service.

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