I just recently discovered that my 2007 Sonata GLS(w/premium package) has last years steering wheel radio controls. I called up Hyundai Customer Service. After disagreeing with me and arguing for a while and trying to get rid of me, they finally admitted that yes they had build some 2007 cars with leftover 2006 radio controls. When I insisted that I wanted my 4 button control replaced with the new 2007 six button control, they called the dealer to ask him if it could be done. Of course he said no, it could not be done - surprise,surprise. When I asked the customer service rep why she called the dealer rather than a Hyundai engineer, she said that she had no one else to call. I find that hard to believe, but that's what she said. I wonder who she talked to at the dealership, probably a salesman or janitor. Has anyone run into this and have you been successful in getting it replaced/changed? I found someone on the web that had changed the 2006 controls to the 2007 on an Azera. I woundn't think that the azera would be any different than the sonata. (Are you there Hyundaitech? what do you think?) Here's the link to the article on changing the azera.
- posted
17 years ago