$10,000 Engine?

Welcome back.

Reply to
Rob
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Dude - there was a lot of speculation that you left and went to work for the GM camp...

Reply to
Mike Marlow

In my own personal dealings with Hyundai, the customer service at corporate level is 1000% better than the local dealer. Particularly at Reliable Imports in Springfield Mo. In a list of suggested 30,000 mile service on a

2002 XG350 the maintainance suggested totaled over 1,000 dollars. After talking to the shop manager at this same dealer, the necessities, (doing my own work of course) were less that $125.00 and that was buying their coolant, oil filter, transmission fluid, and air filter. They had some of the most ridiculous labor charges I'd ever seen for guys that probably didn't make over $20.00 an hour with no benefits. Just rotating and balancing tires was over 100 dollars when Sams club will do it for 25% of that or less .Also they said the transmission fluid had to be flushed and filled when all that was required was drained and filled as was the engine coolant.

Funny part was the parts counter prices on anything they peddle is 25% higher if quoted on shop use prices than it is customer (DIY) prices. One example of this is an engine air filter for 24.65 at the counter and a quote of 36.50 in the shop estimate.( No, labor was separate). I don't know how they justify that. I guess because they are the only game in town. That service manager is no longer with them and I'll just bet it was because of his honest dealings with customers. The young kid that gave the the ridiculously high estimates of repairs for warranty service is now shop manager. Wonder why? In a capitalistic society, you can't warranty a vehicle forever but some leeway should be given. Like many of the commenters have said, they shot themselves in the head when it came to repeat business. That customer will surely remember his/her treatment at that dealer when purchasing their next vehicle.

We have a "lemon law" in the state of Mo. and it has protected some folks from dealers like this one you speak of if the car has a more than frequent breakdown rate. In the case of the doorlock failures, it would be hard to convince a small claims court here that by not draining the transmission fluid a month late caused the doorlock to shoot craps.

Reply to
What

Keep in mind that's $1500 below MSRP. Furthermore, if you're in certain geographic areas, dealers will charge significantly more than MSRP to cover their own costs of doing business in that location.

Also, you'll need to add the labor for replacing the engine. I can testify that this is *not* a fun job.

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Reply to
hyundaitech

Done it before. Would consider it again (or just about any other car line) for the right money.

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Reply to
hyundaitech

Local taxes and MSRP go hand in hand. I live on the border of two counties. I go into one and it's at 9% sales tax. I go into the other,

7.5. I bought my 02 Sonata in the 7.5% county but I lived in the 9% so I got a lovely letter saying I had to pay the difference. Nice eh?

On a good day with all planets in alignment, how long does it take to replace an engine in man-hours?

- Thee Chicago Wolf

Reply to
Thee Chicago Wolf

This particular engine, I'd count on 1.5 to 2 days. Lots of hard-to-get-to stuff to take off prior to dropping engine/trans. And lots of stuff to take off even after dropped. I did one once, and it definitely was not fun.

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Reply to
hyundaitech

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