Okay, I love my Santa Fe. ..has had all required service changes. I would recommend one to anyone... but, is it not standard for the dealership to tell you an estimate... be it that I am naive I guess, or just simply having blind faith... I feel that I am ready to scream at the service advisor I dealt with today in a Southwestern Ontario dealership...
I expected the 297 oil change price... expected to have to replace a few things... I asked the advisor to explain what exactly was going to be done... which he read from a list and then I phoned at noon and asked if it would for sure be ready at 5pm... i dropped off at 9am. they said it would be an all day job... it was a big service #4...so being a bit unsure I phoned at noon and asked what had been found... they said they recommended a windsheild wiper, i declined... they recommended a brake service and I declined... then they said that in order to keep warranty in tact, i needed to replace timing belt and spark plugs... no mention of cost at this point in time... so expecting at end of day to pick up my vehicle I entered the dealership to not find my car wtg.... they were not done yet but would supply a dealership car rental free of charge... so then I decided to ask what kind of price I would be looking at so far since the advisor had not yet ever given me a price... he brought out a pencil and basically i am looking at about $900 - so I am now at home stewing about the cost.... i understand having to get the work done to keep in line with warranty.... he said that this had to be done, does anyone know if that is correct... i have also asked to have the old timing belt and spark plugs... anyone tell me if this is right that they have not told me prior to doing this stuff... other than I phoned at noon and said fine to timing belt and spark plugs, being stupid that these were under the price of $297 oil change... do these items really need to be replaced in order to keep any warranty left on vehicle.. also when we phoned another dealer , they said that they should also be replacing a pulley tenisonner system that typically can leak at around this time or else it will cost me $150 in a few months time... does anyone know about this>