As some might recall, I have a 2007 Sonata that started backfiring, and flashing the check engine light. The tow to the dealer resulted in them replacing the engine. That actually didn't fix the problem. When I picked the car up, the check engine light was still flashing, and the car ran like crap. I drove it back to the dealer. The claim was that they had washed the engine, and that caused a problem. He hooked it up to the scantool, and I was able to drive it away.
Gas mileage has been horrible since. Fast forward to the end of June.... NC state inspection due. I took the car to an inspection station, and it failed the emissions test Code P0302. Back to the dealer. They said they thought it had a bad fuel injector, and ordered one. They claimed they were swamped the following week (July 4th week), and would call me to come in. No phone calls the month of July. I call them July 17, and ask what's up? They said bring it in July 19th, that the part was there since July 3. I get there, they've got a waiting area full of people, and no loaners. I didn't want to wait there all day, and after the wonderful job they did putting it back together after replacing the engine (acorn nuts missing on the plastic cover over the engine, and bolts that hold the wiring harness in place at the back of the engine) I figured rushing them wasn't the way to go. They tell me to come back July 27. I do. they give me a brand new Santa Fe to drive.
I come back at 5:00 because all they were doing was changing a fuel injector, which they said doesn't take long. I get told that they needed to order a sender, and that it would be in Saturday morning, and I could pick the car up then. I get a call Saturday saying no part came in. End of day Monday, the sender didn't fix it, so they ordered an oxygen sensor, and it should be in Tuesday. End of day Tuesday, no part. Wednesday afternoon, I stop by, and they say the car will be ready. I come back, and pick the car up.
Now I go back to the inspection station (you've got 30 days to get it re-done). It fails again. They said it's missing readiness indicators, and it has a code P0302 stored. The inspector said I should come back again after driving it for a while. That might take care of the readiness indicators, but he said the code might still make it fail. I've not yet gone back to the dealer.
The best part is: even though I specifically asked about the missing hardware (capnuts, wiring harness screws), and the service manager said they were replaced, they are still missing.... My kid even heard him say it.
How many times does it take to fix a problem like this?
In case someone's thinking troll, or that I'm trying to BS (yeah, this sounds even to me to be that unbelievable), I'll be happy to provide Hyundaitech my VIN so he can look at the history.