I never said the flat-rate was a rip-off, I used it in my Chevron:
Bill: Sorry, I should have said: "if one believes flat-rate is--------". You might not, although it appears most do. A straight time shop refers to the method of paying the technicians, not the retail billout. Who would do it? It is very common in the heavy truck business these days to pay the tech in that manner (in essence, they are on a salary). Written estimates (not the law everywhere, by the way) are prepared using flat rate as usual. Bob
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