Insurance rant (OT)

Stephen Hull · 2005-10-01T16:37:37+00:00

Apologise for being off topic but I felt the need to vent my spiel!Since the Cooperative Insurance or CIS closed down its offices andstopped using insurance representatives to call at your home in orderto collect insurance premiums an alternative method of payment wasrequired to pay for (in my case) my car insurance. Easily enough done you would think by setting up a Direct Debit with mybank to pay CIS monthly instalment for my car insurance. However this now has to be done by telephone or via the internet sincethere is no office or representatives available anymore.I decided to setup a Direct Debit to come out of my bank on the 3rd ofevery month with CIS and October being the first payment, This wasemphasised during my telephone call to the call centre which I think isin India.My insurance was due for renewal on the 27th September but because I donot get paid until the 30th of each month is was agreed that the directdebit would start on the third. However in spite of three phone calls tothe call centre explaining my situation the setup was as follows;1 27th September 200511 3rd October 2005The first date as I was led to understand was the start date of theinsurance and the following date the first actual direct debit payment.So why on the 27th September did CIS try to take the first instalmentout of my bank when there was insufficient funds which resulted in adirect debit charge from my bank of 25 pounds?When I called CIS to find out why they had tried to take out the firstpayment on the 27th instead of the 3rd they said that it is what Iagreed on because I had signed the insurance document. After explainingto them that the very first payment should have come out on the 3rd notthe 27th as was my instruction I asked them to refund me the 25 poundcharge because it was NOT my fault the first payment came out on the27th, reiterating why would I do so when I get paid on the 30th of eachmonth not the 27th but CIS refused to refund my bank charge.I therefore threatened...

Insurance rant (OT)

Oct 01, 2005 46 Replies

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Stephen Hull 20 years ago

I've just received my brand new car insurance documentation from Norwich Union and guess what?, they have done the same as CIS by setting up the first payment on 30th October and not 3rd November. Why don't these people listen?

However a quick phone call to NU has is sorted, I hope.

Steve.

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Badger 20 years ago

Never saw the point in eating something that used up more calories in doing so than it gave you! Now, I s'pose if it were deep-fried and battered then that would restore the calorie count.... hmmmm.... Badger.

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Austin Shackles 20 years ago

On or around Wed, 5 Oct 2005 17:07:49 +0000 (UTC), "Badger" enlightened us thusly:

Diet food, innit. Live on celery and lose weight. Hmmm. perhaps I should try it.

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Badger 20 years ago

haha, you and me both matey! On second thoughts, pass me the sirloin! :-) Badger.

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Richard Brookman 20 years ago

so beamendsltd was, like...

I'm not sure that's a good idea. If tipping water into a hot deep-fat pan is a bad idea (which it is), how can the addition of a few celery cells wrapped around the outside of the water make it any safer?

:-)

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Richard Brookman 20 years ago

so Austin Shackles was, like...

If you live on celery and the like, you don't live longer. It just seems like it.

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beamendsltd 20 years ago

Fair comment - thus proving celery to be completely pointless!

Richard

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