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Am I entitled to a refund from Vauxhall?

Last week, I had to take my Omega to the local Vauxhall dealership.

During motorway cruising, the engine management light had repeatedly come on, so on Saturday I took it to the garage. They apparently connected it to the tech2 computer which diagnosed a faulty airflow meter. They replaced the meter, and when I collected the car and handed over the £200, I asked if anything else had shown up on the tech2, and they told me nothing had.

Today, the first day I've done some motorway driving since, the engine management light again iluminates.

I can't take the car back until later this week, but assuming that when I do, they say that either:

This is a completely unrelated problem caused by another component or This is a airflow meter related problem, but was perhaps the wiring or connector

What is my chance or being able to argue that the new air flow meter was completely unnecessary, and that it shouldn't have been replaced? Is it complicated by the fact that they've presumably binned the old one?

Any comments much appreciated!

Paul.

Reply to
Paul
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I remember once going to a Vauxhall main dealer to have a car hooked up to their machine for a fault diagnosis. They wanted me to go away and come back when the car was ready. I insisted on staying to watch. Eventually they admitted that they could only hook up the car if I told them where to plug it in.

I've not been to a main dealer since.

Reply to
David

And with that said you should have got the connection I put it up the head mechanics back side :-) and see what the tech 2 computer said about him lol

Martin

Reply to
Marty1a

ROFLMAO

unbelievable!

The Dervboy

Reply to
DervBoy

Wonder would the computer fine the same fault? pmsl!

Martin

Reply to
Marty1a

"Marty1a" mumbled:

Excess hydrocarbons and oh, the interior light's out.

Reply to
Guy King

ECU failure.

The Dervboy

Reply to
DervBoy

Any there's me think his nuts where loose pmsl!!!!!!!!!!!!!!!!!!!!!

Martin

Reply to
Marty1a

The car's been checked over and I've got a reply from the dealership.

This time they say it's the oxygen sensor. When I queried why it didn't show up 3 days ago, they said that they have to clear 1 fault at a time, and this time the oxygen sensor has shown up in the ECU. Parts plus fitting come to £217.

I always thought that the ECU stores multiple fault codes? If that is the case then I'm suspicious because the 'new' fault started the day after the airflow meter was fitted, and under exactly the same circumstances (sustained motorway cruising).

Any thoughts appreciated.

Also, any damage likely to be caused if I leave it for a month or two before it's changed? Are they located somewhere I could easily replace it to save cost, or is any special monitoring/programming equipment needed?

Thanks again, Paul

Reply to
Paul Martins

That's a bit excessive, if it's the lambda sensor. I'm sure I've seen generic ones for something in the order of £10 or so.

I'd also be very wary of them just replacing stuff until the fault goes away.

In retrospect, the local Quicks fobbed me off. I took it in (under warranty) because of a misfire, which I _now_ know is very common. They _said_ they put it on their diagnostic equipment, and it said that one of the spark plugs wasn't 100%. Charged Fords of Winsford 40 quid for the honour.

I _now_ know that this fault is impossible to pick up with their system. This means they knew what the fault was, kept me carless for 36 hours, and changed a plug lead.

They're all a bunch of robbing bastards!

Pete.

Reply to
Pete Smith

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