I got my Toyota car serviced at a main dealer (Lookers Rayleigh), andthis included an MOT and brake fluid change. The brakes were OKdriving to the garage and for the MOT. When I was driving back fromthe garage I noticed they were a bit spongy, and then about 10 mileslater the brake warning light came on.I saw leaking brake fluid on the driveway and tried to take the wheeloff with the supplied wrench, but despite standing on the end, thenuts wouldn't budge.I then didn't drive for a couple of days but decided to phone theRAC. There was no brake fluid in the reservoir, and the bleed valueof one of the brake pipes was loose. The patrol man said the car wasdangerous and I could have been killed or killed someone else. Hecouldn't understand how the vehicle was released in its condition. Hedid say the car was safe to drive after the repair.Clearly I have paid for work which was not carried out. I also needto take the car to another garage to fix the wheel nut problem. Howdo I stand getting a full refund for the service? The Toyota garageis clearly not competent, and must have broken health and safety.

the 1st thing you should have done was contacted the Toyota garage as soonas you knew you had a problem & given them the chance to rectify any problemcaused by them. not left it for 2 days.now you've had repairs done to it, you now have to prove you had a problemwith the garage that carried out any work.

Toyota servicing could have killed me. Can I get a refund?

Dec 04, 2007 81 Replies

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Dave F. 18 years ago

I always thought the majority of air loss was through the rather cheaply made schrader valve. BICBW

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Mike 18 years ago

Not on it's own they don't. They use CO2 in a mix with HCFC's

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