We have a 1997 E300 turbodiesel estate which is suffering from bad corrosion from the inside out. We bought it when it was 2 years old and it has a full MB service history.
We recently asked our local dealer (Cruickshanks, Bristol, UK) to repair it under warranty. They took photos and then a month later told us they'd lost them. A month or so later, having taken a second set, they told my wife that the car is not covered under warranty because the anti-corrosion warranty on the car when new was only for 7 years. My wife rang MB UK who thought it was only 2 years from new!
Does anyone know what was the period of anti-corrosion ccover on new E class vehicles in 1997 and, if we are still in cover, know where I can find documetary evidence to support this?
I'm grateful for any help on this
Stuart Whitfield