I made a deposit of $500 in 97/98 with Smythe Mercedes, which is the San Jose area on Steven's Creek Boulevard. (I had thought of getting an ML, but decided against it later.)
I started calling them around 2001/2002 about getting back my deposit, but got no action. The fellow I dealt with, Rich McLeod, has since left.
Recently, I decided I had to go in there. I went in there, filled out a page of paper giving my current address, and a few days later I was told my check was in the mail.
Went in there around July and spoke to a Trey (Friedman?) who I had spoke with on the phone previously and had gotten a lot of encouragement but no action. This time I made the mistake of telling him I planned to leave town due to job issues.
A few weeks later I called and spoke with a Paul Aruba, who I believe is the manager of sales. He had me speak with his assistant, who claimed that she had sent a check to the old (work) address, that preceded the new address info I had given them, but would send one to the correct address.
That was a couple of months ago. Still no check.
Any ideas what I should do next?
Thanks for any suggestions,
Gerard Gold
(408) 996-0338
snipped-for-privacy@hotmail.com
P.O.B. 2584 Cupertino, CA 95015