A couple of months ago I posted about the vibration damper going bad on our 2000 E320 (40K miles) and damaging the oil pans, which resulted in a 1400 dollar repair. Our mechanic suggested we send a certified letter to MB USA suggesting that a part that had gone through six changes should have been recalled & that we would like some response. I did just that and yesterday received (from MB USA though dispensed through our local dealership--who BTW did not do the repair work) a check for the entire amount.
I must say I'm surprised and very pleased.
--AJ